Effective Date: 1- Jan – 2025

Welcome to Premier Energy. These Terms and Conditions govern your use of our website and services. By accessing or using our website, products, or services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website or services.

1. Definitions

• “Company,” “We,” “Us,” or “Our” refers to Premier Energy.
• “User,” “You,” or “Your” refers to any individual or entity using our services or accessing our website.
• “Services” refers to solar energy solutions, consultation, installation, maintenance, and any other related services provided by Premier Energy.
• “Website” refers to www.premierenergy.com.pk.

2. Use of Our Services

2.1 Eligibility

To use our services, you must be at least 18 years old and capable of forming a legally binding contract.

2.2 Accuracy of Information

You agree to provide accurate, current, and complete information when using our services. Any false or misleading information may result in termination of your access to our services.

2.3 Prohibited Activities

You agree not to:

• Use our services for any unlawful purpose.
• Copy, modify, or distribute our content without written permission.
• Engage in any fraudulent, deceptive, or misleading activities.
• Attempt to interfere with the security or integrity of our systems.

3. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the exclusive property of Premier Energy or its licensors. You may not reproduce, distribute, or use any content without our express written permission.

4. Pricing and Payments

4.1 Service Costs

Prices for our services are subject to change without prior notice. Any quoted prices are estimates and may vary based on project requirements.

4.2 Payment Terms

• Payments must be made in full before the commencement of any service unless otherwise agreed.
• We accept various payment methods, including bank transfers and online payments.
• Late payments may result in additional fees or service suspension.

4.3 Refunds and Cancellations

• Refund requests will be considered on a case-by-case basis.
• Cancellations made after work has commenced may not be eligible for a refund.

5. Service Installation and Warranty

5.1 Installation Services

We provide professional solar system installation services. The installation schedule will be communicated in advance, and any delays will be informed promptly.

5.2 Warranty Policy

• Solar panels, inverters, and other equipment come with manufacturer warranties.
• We offer a limited workmanship warranty for installations. Any warranty claims must be submitted with proof of purchase.
• Warranty does not cover damages caused by natural disasters, accidents, or unauthorized modifications.

6. Liability and Disclaimers

6.1 Limitation of Liability

• Premier Energy is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
• We do not guarantee uninterrupted or error-free service.

6.2 Force Majeure

We shall not be held responsible for service delays or failures caused by events beyond our control, including but not limited to natural disasters, government restrictions, or supply chain disruptions.

7. User Responsibilities

You are responsible for ensuring that your property meets all necessary conditions for solar system installation. This includes obtaining any required permissions from property owners or regulatory authorities.

8. Termination of Services

We reserve the right to terminate or suspend your access to our services if you violate these terms. Any outstanding payments must be settled before termination.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by the laws of Pakistan. Any disputes shall be resolved through negotiations, and if unresolved, through arbitration in Lahore Jurisdiction.

10. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your information.

11. Changes to Terms and Conditions

We may update these terms at any time. Changes will be effective upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.

12. Contact Information

If you have any questions or concerns regarding these terms, please contact us at:info@premierenergy.com.pk

Premier Energy (Pvt) Ltd

• Company Address: 42 E/1, GHALIB ROAD, GULBERG III, LAHORE, PAKISTAN.
• Phone Number: UAN: (042) 111-234-235
• Email Address: info@premierenergy.com.pk

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.